Privacy Policy

Introduction

Spartanburg Steel Products ("SSP," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website spartanburgsteelproducts.com (the "Site") or use our services.

By using our Site, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our Site.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Submit a quote request form
• Contact us through our contact forms
• Apply for employment through our careers section
• Subscribe to our newsletters or communications
• Participate in surveys or provide feedback

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Company name and job title
• Project details and specifications
• Resume and employment history (for job applications)
• Any other information you choose to provide

Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and usage, including:

• IP address and location data
• Browser type and version
• Operating system
• Pages viewed and time spent on pages
• Referring website addresses
• Date and time of visits

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide requested information
• To process quote requests and provide manufacturing services
• To communicate with you about our products and services
• To improve our website and user experience
• To analyze website traffic and usage patterns
• To process job applications and recruitment activities
• To comply with legal obligations and protect our rights
• To prevent fraud and ensure website security

Google Analytics

We use Google Analytics to analyze website traffic and user behavior. Google Analytics uses cookies and other tracking technologies to collect information about your use of our Site. This information is used to compile reports and help us improve our Site.

Google Analytics may collect information such as:

• Pages you visit and time spent on each page
• How you arrived at our Site
• Your general geographic location
• Device and browser information

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. For more information about Google Analytics, please visit Google's Analytics Terms of Service.

How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting business
• Legal Requirements: We may disclose information when required by law or to protect our rights, property, or safety
• Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets
• Consent: We may share information with your explicit consent

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access to the personal information we hold about you
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Restriction of processing your personal information
• Portability of your personal information
• Objection to processing your personal information

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our Site.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: